Welcome to the Practice

We are experiencing a problem with our telephone system at the moment, we are awaiting an engineer and hopefully will be rectified shortly.  Thank you for your patience.

FLU CLINICS AVAILABLE TO BOOK  NOW RING SURGERY IF YOU ARE ELIGIBLE, OR IF YOU ARE REGISTERED FOR ONLINE SERVICES  APPOINTMENT FOR FLU JABS CAN BE BOOKED VIA THIS SERVICE.

Welcome to Dr Noor Al-Bayti who has recently completed her GP training in the practice and started work with us as a Salaried GP. At a time when recruitment of GPs in Teesside is extremely difficult with many long term vacancies, we are very pleased that she is joining our team.  

We’d like to thank MP Anna Turley and members of her team for their help with her visa approval process which was excessively delayed. Unfortunately until her visa was finally approved a few days before she was due to start work, we could not make her appointments available for booking.  We’d like to thank our patients for their understanding during July and August. 

Dr Al-Bayati has replaced Dr Muddwa who has moved to a new practice closer to his home. We do wish him well in his new job. ​

YOU CAN BOOK YOUR OWN OUT OF HOURS APPOINTMENT JUST CLICK ON THE STAR SERVICE LINK- TO ACCESS ONE OF THE LOCAL EXTENDED GP CENTRES

NAMED GP

In accordance with new nhs guidelines all patients will be assigned a named GP to oversee their medical care in conjunction with the rest of our healthcare team.

  • The surgery has GP’s who work part time and for non-urgent problems we will endeavour that patients can see their preferred GP who may be different to the assigned GP.
  • For urgent / emergency appointments then the on call GP will address your health needs

SystmOne on line Services:

Now available:

  • Ordering of repeat medications
  • Booking and cancelling appointments
  • Records summary – allergies, adverse reactions and medications
  • An individual personal request must be made in order to access the records summary. Please contact reception for further information and an access form.

 Electronic Transfer of Prescriptions Service

From 5th March 2015 the practice introduced electronic transfer of prescriptions.    If you wish to use this service you must have a nominated Pharmacy.  You can do this by visiting your pharmacy of choice and letting them know, or at the surgery.  If you have already registered then from 5th March 2015 your prescription, if suitable for the service, will go electronically directly to your nominated Pharmacy.

CARE DATA:

A modern information system has been developed, which will make increased use of information from medical records with the intention of improving health services. The system is being delivered by the Health and Social Care Information Centre (HSCIC) and NHS England on behalf of the NHS.

It is important that the NHS can use this information to get a complete picture of what is happening across health and social care and to plan services according to what works best. The new system will provide joined-up information about the care received from all of the different parts of the health service, including hospitals and GP practices.

Do I have a Choice?    Yes – you have a right to prevent confidential information about you from being shared or used for any purpose other than providing your care, except in special circumstances.    If you do not want information that identifies you to be shared outside your GP practice, ask your practice to make a note of this in your medical record.

Further information can be found by visitingwww.nhs.uk/caredata

 

nhs-111

NHS – 111 Service

What to do when the GP practice is closed:

–   If you need medical help fast but it’s not an emergency call 111 or click on link http://www.111.nhs.uk

–   If it’s a life-threatening emergency call 999

is the number to call when you need medical help fast but it’s not a life-threatening emergency.

– Calls to 111 are FREE from landlines and mobiles

NHS 111 is available 24/7, every day of the year

When to call 111

You should call 111 when:

  • you think you need to go to A&E or to another NHS urgent care service
  • your GP surgery is closed and you need healthcare advice
  • you don’t know who to call for medical help.

When to call 999

Call 999 for life threatening emergencies such as:

  • Major accident or trauma

Saturday / Sunday – All day

More information can be obtained from the Practice Manager

Privacy Notice

A copy of our privacy notice is available in the Download section on this website

GP Average Pay

The average pay for GPs working in Zetland Medical Practice in the last financial year was £54,862 before tax and national insurance.  This is for four full time GPs and one part time GP.

Statement of Intent

The practice will comply with the Accessible Information Standard required by July 31st 2016